Launch checklist

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Before you build

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Access and setup

• Sandbox API credentials received
• Production API access process understood
• Webhook endpoint planned
• Currency strategy finalized

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Product understanding

• Reviewed product / variant model
• Reviewed cancellation & reschedule flags
• Understood hasInstantConfirmation behavior
• Noted sandbox auto-complete product IDs

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While building

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Product and inventory

• Fetch and cache active cities
• Fetch products using the List products endpoint
• Fetch product details by ID using Get product
• Treat each variant as a separate SKU
• Fetch inventory in real time
• Do not cache inventory responses

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Pax types and pricing

• Render paxTypes dynamically — see Pax Types
• Support paxType changes per slot
• Enforce MSP using headoutSellingPrice — see MSP Limitation Product List
• Use netPrice for booking creation
• Validate total price = pax × price

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Guest details

• Render input fields dynamically — see Input Fields
• Support all data types
• Respect PRIMARY_CUSTOMER, ALL_CUSTOMER, and BOOKING field levels
• Create one guest object per pax
• Ensure exactly one primary guest

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Booking flow

• Create booking in UNCAPTURED (optional)
• Collect payment before moving to PENDING
• Treat PENDING as confirmed
• Handle price mismatch errors
• Allow all valid status transitions

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Cancellation and reschedule

• Read cancel / reschedule flags from Get product
• Surface correct policy per variant
• Integrate Cancel booking
• Integrate Reschedule booking
• Handle not-allowed cases gracefully

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Test in sandbox

• Test full booking flow using sandbox products for multiple input fields and pax types
• Validate auto-complete behavior for listed product IDs — see Fulfilment on Sandbox
• Verify webhook delivery
• Verify voucher rendering
• Verify QR and PDF/HTML ticket handling
• Verify Cancel booking and Reschedule booking

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Test before launch

• Place limited live bookings
• Validate PENDING → COMPLETED flow
• Validate delayed ticket generation
• Test cancellation on allowed products
• Test reschedule on allowed products
• Verify webhook behavior in prod
• Verify voucher updates correctly

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Go live

• Communication opt-in / opt-out finalized
• Support escalation flow aligned
• If you are going live with a static product list, update it one last time